- For any mention of "receiving an email"; please check your Junk/Spam folders for this email.

On www.athena-tracker.ie, you can use single-sign on to 'Sign in with Google' or 'Sign in with Microsoft' button (depending on which provider your school uses). 

You will need to use your school-assigned email address.

If your School's Athena Tracker Admin has activated your personal Athena account, you will have received an Activation Email:

Please check your Spam/Junk folders for this email. You can also search for "Athena Tracker Account Activation" if you cannot see it immediately.

In the email, you can click on the "Activate Now" link, to gain access to your account, and set your own personal password.

If you cannot click the link, move the email to your Inbox, or 'mark the email as safe', to make the link clickable.

You can request this from your school's Athena Admin, or by requesting one from the Support Chat-Box in the bottom right-hand corner of this screen, once you provide your email address. Please check your Spam/Junk folders for that email.

Go to www.athena-tracker.ie and click on the "Forgot Your Password?" button. You can input your email address there and receive a Reset Password Email. Please check Junk/Spam for this email. This will allow you to set a new password.
 
You can click here to go directly to the 'Forgot Your Password?' page.

Alternatively, you can sign in using SSO, by clicking on the 'Sign in with Google' or 'Sign in with Microsoft' button (depending on which provider your school uses). 

In Activation Emails, you should be able to click on "Activate Now".
In Reset Password Emails, you should be able to click on "Change my password".

If you can't click on those links:

Firstly, make sure you have moved your email from Junk/Spam, to your Inbox.

Next, check the expiry date in your email. The line reads "This activation link will be due on...". If the date listed is passed, you need to request a new Activation Email from your Athena Admin, or in the Support Chat-Box in the bottom right-hand corner of this screen.

This means you have used an older Reset Password email. Delete all Reset Password emails, and request a new, definitive one.


If your Activation Email has expired, or you are not receiving that email or a Reset Password email to your Junk/Spam folders, please contact us in the Chatbox in the bottom right-hand side of this page.